Refund and Returns Policy
Return and Refund Policy
Thank you for shopping with FAST LANE HOLDINGS LLC. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
1. Refund and Return Period
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
2. Eligibility for Return
To be eligible for a return, your item must meet the following criteria:
- It must be unused and in the same condition that you received it.
- It must be in the original packaging.
3. Non-Returnable Items
Several types of goods are exempt from being returned. These include:
- Perishable goods such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
4. Return Process
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
5. Partial Refunds
There are certain situations where only partial refunds are granted:
- Books with obvious signs of use.
- CD, DVD, VHS tape, software, video games, cassette tapes, or vinyl records that have been opened.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
- Any item returned more than 30 days after delivery.
6. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you about the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
7. Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- First, check your bank account again.
- Contact your credit card company as it may take some time for the refund to be officially posted.
- Contact your bank, as there may be some processing time before a refund is posted.
If you’ve done all of this and still haven’t received your refund, please contact us at info@fastlanedeal.com.
8. Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
9. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@fastlanedeal.com and send your item to:
7901 4th St N STE 300, St. Petersburg, FL 33702.
10. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.
11. Shipping Returns
To return your product, you should mail your product to:
7901 4th St N STE 300, St. Petersburg, FL 33702.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
12. Need Help?
For any questions related to refunds or returns, please contact us at:
Email: info@fastlanedeal.com